IT is all in the measurement........

The Editor, about 1 month ago

How good is your IT department at delivering the services that internal users need? Probably not good enough, according to the results of a recent survey conducted by Forrester Research.The market analyst company has just released research that finds that, on average, IT departments fail to meet service level agreements (SLAs) with the business at least 26% of the time. That's based on a survey of 389 IT decision-makers in the UK, Germany, France, the US and China. Fifty seven per cent of respondents said poor application performance cost the business money through lost production and poor sales performance. They...

UK blazes flexible working trail

The Editor, about 1 month ago

Compared to the rest of Europe, the UK is doing well in providing flexible working, but there is still plenty of room for improvement. That's the conclusion of recent research commissioned by Avaya, which found that the large majority of companies are still unable to provide it on a daily basis. The report, ‘Flexible working in Europe and Russia', says that the UK is ahead of most of Europe when it came to universal provision of flexible working. Still, only a fifth (22 per cent) of UK businesses made provisions for all employees to work flexibly on a daily basis,...

IBM looks to the Sun

The Editor, about 1 month ago

IBM researchers are looking to the Sun in the race to create more energy-efficient IT systems. Last week, they announced a significant breakthrough in photovoltaics technology that they claim could significantly reduce the cost of harnessing the Sun's power for electricity.They are using a large lens to concentrate the Sun's power, capturing a record 230W onto a centimetre square solar cell, in a technology known as concentrator photovoltaics, or CPV. That energy can then be converted into 70W of usable electrical power, about five times the electrical power density generated by typical cells using CPV technology in solar farms.If IBM...